TERMS & CONDITIONS
SAGE MIND, INC. TERMS & CONDITIONS
Last Updated: 2/13/2025
​
INTRODUCTION These Terms and Conditions ("Agreement" or "Terms") constitute a binding written agreement between Sage Mind, Inc., and its affiliates and subsidiaries (collectively, "Company," "we," "us," or "our") and you ("you" or "Customer"). By accessing or using our website www.sagemind.co ("Website") or purchasing any products or services ("Services"), you agree to be bound by these Terms. If you do not agree with these Terms, you must immediately cease using the Website and Services.
​
PLEASE READ: THIS AGREEMENT CONTAINS A MANDATORY ARBITRATION AGREEMENT AND CLASS ACTION WAIVER.
​
ACCEPTANCE OF TERMS By using our Website, purchasing products, or subscribing to our Services, you agree to these Terms, including our Privacy Policy and any other policies referenced herein.
CHANGES TO TERMS We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting on the Website. Your continued use of the Services after such changes constitutes your acceptance of the modified Terms.
PURCHASES & SUBSCRIPTIONS
Orders & Payments
-
All purchases are final once an order is submitted.
-
We reserve the right to refuse or cancel any order at our discretion.
-
Subscription-based purchases automatically renew unless canceled before the next billing cycle.
-
Payment details must be valid, and charges will be processed accordingly.
Subscription Cancellation
-
You can cancel your subscription at any time by contacting us at support@sagemind.co or logging into your account.
-
Refunds are not provided for partial subscription periods.
RETURNS, REFUNDS & DELIVERY Satisfaction Guarantee We want you to love Sage Mind. If for any reason you are not 100% satisfied with your purchase, you may request a refund within 30 days of delivery of your first order. We’ll refund you for the full cost of the product, or as otherwise required by applicable law.
How it Works:
-
Contact our team at support@sagemind.co within 30 days of receiving your first order indicating you would like a refund.
-
We will provide instructions to process your refund. That’s it.
Subscription Orders:
-
Refunds apply to your first order only. If you have any issues with subsequent orders, reach out and we’ll do our best to help.
-
You can cancel or adjust your subscription anytime in your account. To avoid being charged for your next shipment, please cancel at least 48 hours before your renewal date.
-
Limit one (1) guarantee per product, per household.
For any questions, contact us at support@sagemind.co. We're here to support your wellness journey!
Delivery:
-
We are not responsible for delivery delays caused by third parties.
-
Incorrect shipping addresses provided at checkout are the buyer’s responsibility to verify before completing their purchase.
HEALTH & WELLNESS DISCLAIMER
-
Our products and services are not intended to diagnose, treat, cure, or prevent any disease.
-
The statements on our Website have not been evaluated by the Food and Drug Administration (FDA).
-
Our supplements and digital brain training services are for general wellness and informational purposes only.
-
Consult a qualified healthcare professional before using our supplements or engaging in our digital brain training programs, particularly if you have a medical condition or are taking medication.
USER CONTENT & REVIEWS
-
Visitors and users may post reviews, comments, and other content, provided that it is not illegal, obscene, threatening, defamatory, or infringing on intellectual property rights.
-
By submitting content, you grant Sage Mind, Inc. a nonexclusive, royalty-free, perpetual, irrevocable, and sublicensable right to use, reproduce, and distribute such content.
-
We reserve the right (but not the obligation) to remove or edit content at our sole discretion.
DATA COLLECTION & PRIVACY
-
We collect and process user data in accordance with our Privacy Policy.
-
By using our Website and Services, you consent to our collection, use, and sharing of data as outlined in our Privacy Policy.
-
If you are a resident of California, you may have additional rights under the California Consumer Privacy Act (CCPA).
DISPUTE RESOLUTION & ARBITRATION AGREEMENT Mandatory Arbitration & Class Action Waiver
-
By agreeing to these Terms, you agree to resolve any disputes through binding individual arbitration instead of court litigation.
-
Arbitration will be conducted by the American Arbitration Association (AAA).
-
Class action lawsuits and mass arbitration claims are prohibited.
-
The arbitration hearing will take place in Delaware, unless mutually agreed otherwise.
-
Either party may seek equitable relief in court for intellectual property disputes or claims qualifying for small claims court.
-
You may opt out of this Arbitration Agreement by sending a written notice within 30 days of your first purchase.
INTELLECTUAL PROPERTY & SITE CONTENT RIGHTS
-
The Website and all of its contents, including product names, designs, graphics, text, and logos, are the property of Sage Mind, Inc.
-
You may not modify, copy, distribute, or sell any Website content without our express written consent.
-
Any user-generated content, such as reviews or testimonials, grants Sage Mind, Inc. a perpetual, royalty-free, and irrevocable license to use.
LIMITATIONS OF LIABILITY
-
Our products and Services are provided "as is" and "as available".
-
We make no warranties, express or implied, regarding their effectiveness, accuracy, or fitness for a particular purpose.
-
Under no circumstances will Sage Mind, Inc. be liable for indirect, incidental, or consequential damages arising from the use of our products or Website.
-
Some states do not allow limitations on liability, so these provisions may not apply to you.
TERMINATION OF ACCESS
-
We reserve the right to terminate or restrict access to our Services if you violate these Terms or engage in unlawful conduct.
-
Termination may occur without prior notice at our discretion.
INDEMNIFICATION
-
You agree to indemnify and hold Sage Mind, Inc., its officers, directors, employees, and affiliates harmless from any claims, damages, or expenses resulting from your use of our Services or Website.
GOVERNING LAW & JURISDICTION
-
These Terms shall be governed by and construed under the laws of Delaware, without regard to conflict of law principles.
CONTACT INFORMATION If you have any questions about these Terms, please contact us at: Sage Mind, Inc. Email: support@sagemind.co Phone: (508) 216-0832 Address: 28 Church St, Ste 14 #5473, Winchester, Massachusetts 01890
By using this Website or purchasing our products, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.
PRIVACY POLICY
SAGE MIND, INC. PRIVACY POLICY
Last Updated: 2/13/2025
​
INTRODUCTION Sage Mind, Inc. ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and disclose information when you access or use our website, www.sagemind.co ("Website"), our mobile application, and related services (collectively, "Services"). By using our Services, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.
INFORMATION WE COLLECT We collect various types of information to provide and improve our Services, including:
-
Personal Information You Provide:
-
Name, email address, phone number, mailing address
-
Payment information (processed securely by third-party providers)
-
Account credentials (e.g., username, password)
-
Health and wellness-related information (if voluntarily provided)
-
-
Automatically Collected Information:
-
IP address, browser type, and operating system
-
Cookies and tracking technologies to enhance user experience
-
Usage data, such as pages visited, time spent on the Website, and interactions with content
-
-
Third-Party Information:
-
Data from payment processors, marketing platforms, and analytics providers
-
Information obtained through social media platforms if you engage with us there
-
HOW WE USE YOUR INFORMATION We use collected data for the following purposes:
-
To Provide and Manage Services: Process transactions, ship products, and manage subscriptions.
-
To Communicate with You: Send transactional emails, respond to inquiries, and provide customer support.
-
To Improve Our Services: Analyze usage patterns, develop new features, and enhance user experience.
-
For Marketing and Promotions: Send promotional emails, newsletters, and targeted advertising (opt-out available).
-
To Ensure Security and Compliance: Detect fraud, enforce our Terms & Conditions, and comply with legal obligations.
COOKIES AND TRACKING TECHNOLOGIES We use cookies and similar tracking technologies to personalize and improve your experience. These technologies may collect information about your browsing behavior, preferences, and device. You can manage your cookie preferences through your browser settings.
HOW WE SHARE YOUR INFORMATION We do not sell your personal information. However, we may share data with trusted third parties in the following situations:
-
Service Providers: Payment processors, fulfillment partners, and analytics providers assisting us in delivering Services.
-
Marketing and Advertising Partners: Third parties who help deliver personalized ads, where permitted by law.
-
Legal Compliance: When required by law or to protect our rights and the safety of our users.
-
Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred as part of the transaction.
DATA SECURITY We implement industry-standard security measures to protect your data, including encryption, access controls, and secure data storage. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
DATA RETENTION POLICY We retain your personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This includes maintaining your account, processing transactions, complying with legal obligations, resolving disputes, and enforcing our agreements. Once data is no longer required, we securely delete or anonymize it.
INTERNATIONAL DATA TRANSFERS Our servers are located in the United States. If you access our Services from outside the U.S., your personal data may be transferred to, processed, and stored in the U.S. By using our Services, you consent to this transfer. We take reasonable measures to ensure data protection in compliance with applicable laws.
YOUR RIGHTS & CHOICES Depending on your location, you may have the following rights regarding your personal data:
-
Access & Correction: Request access to the personal data we hold about you.
-
Data Deletion: Request deletion of your personal information.
-
Opt-Out of Marketing: Unsubscribe from promotional communications at any time.
-
California Residents (CCPA Compliance): You may request disclosure of data collection practices and opt out of the sale of personal data (we do not sell personal data).
-
GDPR Compliance for EU Residents: If you are a resident of the European Union, you have the right to access, correct, delete, or restrict the processing of your personal data. You may also have the right to data portability and to object to processing based on legitimate interests.
CHILDREN’S PRIVACY Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. If we learn that we have collected personal data from a child under 13 without parental consent, we will delete such information as quickly as possible. If you believe that we may have collected a child's data, please contact us immediately.
DATA ACCESS & DELETION REQUESTS To request access to or deletion of your personal data, please email us at support@sagemind.co with the subject line: ‘Privacy Request.’ We will verify your identity before processing the request.
CHANGES TO THIS POLICY We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of our Services after such changes constitutes acceptance of the updated policy.
CONTACT US If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
Sage Mind, Inc. Email: support@sagemind.co Phone: (508) 216-0832 Address: 28 Church St, Ste 14 #5473, Winchester, Massachusetts 01890
Medical Disclaimer
SAGE MIND, INC.
MEDICAL DISCLAIMER
Last Updated: 2/13/2025
​
GENERAL INFORMATION ONLY – NOT MEDICAL ADVICE
The content provided on the Sage Mind, Inc. website (www.sagemind.co), mobile application, and any related platforms (collectively, the "Services") is for informational and educational purposes only. The information, including but not limited to text, graphics, images, videos, and other materials, is not intended as a substitute for professional medical advice, diagnosis, or treatment.
​
NO DOCTOR-PATIENT RELATIONSHIP
Your use of the Services does not establish a doctor-patient relationship between you and Sage Mind, Inc. or any of its representatives. Always seek the advice of your physician or another qualified healthcare provider with any questions you may have regarding a medical condition, treatment, or the use of any supplements. Never disregard professional medical advice or delay seeking treatment due to any information obtained through our Services.
​
SUPPLEMENT & WELLNESS PRODUCT DISCLOSURE
Our products, including but not limited to dietary supplements and cognitive health solutions, have not been evaluated by the Food and Drug Administration (FDA) or any other regulatory authority and are not intended to diagnose, treat, cure, or prevent any disease. Individual results may vary based on a range of factors, including but not limited to age, genetics, diet, lifestyle, and underlying health conditions. Sage Mind, Inc. does not guarantee any specific cognitive or wellness outcomes from the use of its products or services.
​
DIGITAL BRAIN TRAINING DISCLAIMER
Our digital brain training experiences are intended for general cognitive enhancement and educational purposes only. They are not designed to diagnose, prevent, or treat neurological disorders, mental health conditions, or any medical illnesses. If you have concerns about your cognitive health, consult a qualified medical professional.
​
AI-BASED RECOMMENDATIONS DISCLAIMER
Any personalized recommendations provided through our digital brain training platform, including those generated by artificial intelligence (AI) or user-input algorithms, are for informational purposes only. They do not constitute medical, psychological, or therapeutic advice. AI-generated recommendations may not account for all individual health conditions, and Sage Mind, Inc. does not guarantee the accuracy, reliability, or applicability of AI-based insights. Always consult a healthcare professional before making decisions related to your mental or physical health.
​
CONSULT YOUR HEALTHCARE PROVIDER
Before using any supplements, engaging in wellness programs, or making significant changes to your diet or lifestyle, consult with a licensed healthcare provider to ensure safety and suitability for your personal health needs, especially if you:
-
Are pregnant or nursing
-
Have a pre-existing medical condition
-
Are taking prescription or over-the-counter medications
-
Have known allergies or sensitivities to supplement ingredients
​
RISKS & LIABILITY
By using our Services and purchasing our products, you acknowledge and agree that:
-
You are responsible for evaluating the risks associated with the use of any information or products obtained through Sage Mind, Inc.
-
Sage Mind, Inc. is not liable for any injuries, damages, or adverse reactions that may result from the use of our products or reliance on our content.
-
The information provided is not a substitute for medical advice from a qualified healthcare provider.
-
You assume full responsibility for any risks associated with the use of our products and services. Sage Mind, Inc. shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from the use of its supplements, digital brain training services, or any related content.
-
You agree that you will not use Sage Mind, Inc.’s supplements or digital wellness services in any manner inconsistent with their intended purpose. Any misuse, overuse, or deviation from suggested use is solely at your own risk, and Sage Mind, Inc. disclaims all liability arising from such misuse.
​
EXTERNAL LINKS & THIRD-PARTY CONTENT
Our Services may contain links to external websites or third-party content for additional resources. Sage Mind, Inc. does not endorse, verify, or take responsibility for the accuracy of any third-party content. Any reliance on third-party information is at your own risk, and we encourage you to independently verify such information before making any health-related decisions.
​
DATA PRIVACY & SECURITY
Any health or wellness data you provide while using our Services is subject to our Privacy Policy, which governs data collection, storage, and usage. By using our Services, you acknowledge and agree that Sage Mind, Inc. is not responsible for any unauthorized access to, or misuse of, your health data outside the scope of our Privacy Policy.
​
REFUND POLICY REFERENCE
Any requests for refunds or product returns are governed by our Terms & Conditions, which can be accessed [here]. Dissatisfaction with perceived results or efficacy of our products or services does not entitle customers to a refund outside of our stated refund policy.
​
CHANGES TO THIS DISCLAIMER
Sage Mind, Inc. reserves the right to update or modify this Medical Disclaimer at any time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Services signifies your acceptance of these changes.
​
CONTACT INFORMATION
If you have any questions regarding this Medical Disclaimer, please contact us at:
Sage Mind, Inc.
Email: support@sagemind.co
Phone: (508) 216-0832
Address: 28 Church St, Ste 14 #5473, Winchester, Massachusetts 01890